Shipping

Expedited orders placed before 1:00 PM Eastern Time on normal business days ship the same day.

All other orders placed before 10:00 AM Eastern Time on normal business days usually ship the same day.

All orders are sent insured with delivery confirmation.

We are closed on weekends and the following days:

  • New Year's Day*
  • Presidents' Day (Monday)
  • Memorial Day (Monday)
  • Independence Day*
  • Labor Day (Monday)
  • Thanksgiving Day
  • Black Friday (day after Thanksgiving)
  • Christmas Day*
  • Day after Christmas

* Usually observed Monday if the holiday is on a weekend (but sometimes Friday).

Days we are open with possible modified shipping schedules due to holidays:

  • Martin Luther King, Jr. Day
  • Columbus Day
  • Veterans Day
  • Christmas Eve
  • New Year's Eve

U.S.A.:
FAST
SPEEDY FLAT RATE SHIPPING of $9.95 on all orders shipped to the U.S.A.
If you select this option we will select the carrier of our choice with delivery confirmation (usually USPS).
This option does not have a guaranteed delivery date.

FASTER
Ground - UPS 
(see delivery estimate chart below) -
Cost is based on location and weight. Physical addresses only (no P.O. Boxes, APO/FPO, etc.).
This option does not have a guaranteed delivery date.

FASTEST -
Expedited - UPS - (your order must be received by 1:00 PM Eastern Time on a normal business day to ship the same day). Based on UPS delivery schedule - delivery may be delayed due to UPS holiday schedules.
Cost is based on location and weight.
3-Day Select (3 Business Days)

2-Day Air (2 Business Days)
1-Day Air (Next Business Day)
See chart below to calculate exact shipping dates. Physical addresses only (no P.O. Boxes, APO/FPO, etc.).

NOTE ABOUT SPECIAL ADDRESSES - P.O. Boxes, APO/FPO, Outside the Continental U.S., etc.:
If you live outside the continental U.S. or do not have a physical address: UPS is not available for P.O. Boxes, APO/FPO addresses, or any location outside of the continental United States.

Speedy Flat Rate Shipping Estimates:
We cannot guarantee an exact date, but based on our experience you can calculate the approximate arrival of your package using the chart below:

SPEEDY FLAT RATE (USA) SHIPPING TIME ESTIMATE
East of the Mississippi
West of the Mississippi
Northwest U.S. Alaska and Hawaii
1-4 business days
transit time
4-6 business days
transit time
6-9 business days
transit time
6-12 business days
transit time

 

UPS Ground:
We cannot guarantee an exact date, but based on our experience you can calculate the approximate arrival of your package using the chart below:

UPS GROUND (USA) SHIPPING TIME ESTIMATE
East of the Mississippi
West of the Mississippi
Northwest U.S. Alaska and Hawaii
1-3 business days
transit time
3-5 business days
transit time
5-7 business days
transit time
5-10 business days
transit time

 

Expedited Shipping (UPS):
If you place your order before 1:00 PM Eastern Time your package will arrive on the day in the chart below. Please note that UPS holidays and inclement weather may delay the delivery of your order. We can only ship Expedited to physical addresses (no P.O. Boxes). Using a business address is best. We do not offer weekend delivery. If your order is placed after 1:00 PM Eastern Time Monday through Friday, it will be processed and shipped on the next business day. For example: If you place an order and select Next Day Air on Friday after 1:00 PM Eastern Time, it will be processed and shipped on the next business day (typically Monday), and delivered the following business day (typically Tuesday).

U.S. EXPEDITED SHIPPING CHART
Day you order before 1:00 PM Eastern:
"Next Day" package arrives
"2nd Day" package arrives "3rd Day" package arrives
MONDAY
TUESDAY
WEDNESDAY
THURSDAY
TUESDAY
WEDNESDAY
THURSDAY
FRIDAY
WEDNESDAY
THURSDAY
FRIDAY
MONDAY
THURSDAY
FRIDAY
MONDAY
TUESDAY
FRIDAY
MONDAY
TUESDAY
WEDNESDAY
SAT/SUNDAY
TUESDAY
WEDNESDAY
THURSDAY

 

INTERNATIONAL:

International Shipping (see delivery estimate chart below) -
Cost is based on location and weight.

We cannot guarantee an exact delivery date, but based on our experience you can calculate the approximate arrival of your package using the chart below. Please note that estimates are in BUSINESS DAYS - and do not include weekends or holidays:

INTERNATIONAL SHIPPING TIME ESTIMATE
Canada
Europe
Australia Other
4-9 business days
5-14 business days
7-18 business days
5-18 business days
If your international shipment has not arrived 4 weeks after our estimates above it may be lost (this almost never happens). If this happens we will be happy to reship your package. See below.

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- INTERNATIONAL CUSTOMERS PLEASE DO THIS -
If your postal carrier does not leave a notice in your mailbox - and you don't ask at your post office - then your country will send your package back to us:

  1. If your package is late: GO TO YOUR POST OFFICE AND ASK IF THEY ARE HOLDING A PACKAGE FOR YOU.
  2. IN A FEW DAYS GO AGAIN. Almost all "lost" packages are just sitting at your post office and they did not leave a notice in your mailbox.
  3. If you do not pick it up: after 3-8 weeks your country will send it back to us.
  4. Then we will refund the cost of the items - not the shipping. We already paid to ship your order and your postal service sent it back to us.
  5. You will need to go on our site and place another order.
  6. Important: if the postal service in your country does not scan your package we cannot track it.

We are very sorry to have to say this - but we cannot control what the post office in your country does with the package we send you.

You are responsible for any customs duties charged by your home country. Any strange or unexpected fees charged by your country when the package arrives are your responsibility (this almost never happens but we feel it's only fair to warn you!).

NOTE: We trust that you provide us with a valid address and will accept your package in a timely manner after delivery. If an order gets returned to us because of an incorrect address, we will charge you to reship the item. If you do not wish for us to ship a second time, we will refund you the cost of the items, but not the original shipping cost. It is recommended that you provide us with a business address if possible.